License policy, terms, packages and options
SETTEIDEA proposes two types of licensing policies to the customer of TrainsRunner products:
- Perpetual License: SETTEIDEA grants the use of the TrainsRunner software to the customer, without any expiration date, with one year, from the purchasing date, of guarantee against software defects and the new releases of the software. After the first year, the user may optionally purchase the extension of the annual guarantee.
- Yearly Subscription: SETTEIDEA grants the use of the TrainsRunner software to the customer for one year from the subscription date. The yearly subscription includes, until the expiration date, the guarantee against the software defects, the new releases of the software. After the subscription expiration, the software won’t run anymore unless the customer extends the license, renewing the subscription.
| Issue | Yearly subscription |
|---|---|
| Investment | Lower expense to start using the software |
| Software guarantee against defects and software updates | Included in the yearly subscription, at no additional cost |
| Software maintenance subscription | Included in the yearly subscription, at no additional cost |
| Help desk for customer support | The customer shall purchase the Yearly customer support to get the help desk support |
| Grant in use of the software | One year from the subscription date. After the subscription expiration, the software won’t run anymore unless the customer extends the license, renewing the subscription |
The TrainsRunner Studio software includes the TrainsRunner stand-alone version. The user may run the TrainsRunner Studio IDE, that uses the TrainsRunner stand-alone as simulation engine, or he may run the TrainsRunner stand-alone application without the IDE facilities.
| Product or Service |
|---|
| TrainsRunner Studio DC (includes TrainsRunner DC stand-alone) |
| TrainsRunner Studio AC (includes TrainsRunner AC stand-alone) |
| Option: Way side energy storage system |
| Option: Signalling system module |
| Option: Module to automatic run of a sequence of simulations, changing the up and down train synchronization |
| Option: DC Short circuit analysis module (requires DC module) |
| Option: Thermal analysis module |
| Option: Calculation of output characteristic of DC substation (requires DC module) |
| One year of customer support subscription (includes the guarantee extension for one year), per license. |
| Help desk for customer support |
The customer may extend the guarantee and the right to get software updates for one year from the guarantee expiration date. The user shall purchase the Software maintenance subscription within 30 days from the expiration of the guarantee period or from the expiration of the previous subscription. The Software maintenance subscription includes, until the expiration date:
- The guarantee against software defects
- The software compatibility update to new versions of the MS Window operating system and COTS libraries.
- Any released upgrade to the user interface and software features included in the purchased items.
The subscription to Help desk for customer support includes one year of user assistance, by phone and/or by e-mail, to help in the use of software and in system modelling. An expert engineer will provide the answers to user requests within five working days.
The subscription includes up to 40 hours of effort to provide the support to the user requests. At the expiration date, the unused effort will be lost. The customer can purchase one subscription per software licence and per year.